Privacy Policy
Last updated: November 20, 2025
1. Introduction
Welcome to SaharaX Dubai Desert Safari. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Make a booking or inquiry through our website
- Subscribe to our newsletter or marketing communications
- Contact us via email, phone, or through our contact forms
- Participate in surveys, promotions, or contests
This information may include your name, email address, phone number, postal address, payment information, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and manage your bookings and reservations
- To communicate with you about your bookings, inquiries, and our services
- To send you marketing communications (with your consent)
- To improve our website, services, and customer experience
- To analyze website usage and trends
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and website hosting.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
- Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to or restrict processing of your information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
SaharaX Dubai Desert Safari
Dubai, United Arab Emirates
Email: support@saharaxdubai.com
Phone: +971581213992
WhatsApp: +971581213992
